The staff at Thorne Dental Claim Professionals is very knowledgeable, easy to communicate with and pays attention to detail. I would very highly recommend Thorne Dental Claim Professionals to my colleagues.
We have worked together for over a year and consistently find them to be an important resource to make our business operations better. They invest the time to get to know their client’s goals and expectations. They are great communicators and always keep us informed.
TDCP made a proposal that they would allow us to utilize their service for a period of time to evaluate their services. We set up contacts in our office that TDCP could call or e-mail when information was needed. We set-up remote access for their specialist to enter our practice management system to investigate and make changes to that would improve our claim process and reduce our account receivables at both facilities owned by Walter S. Scott DDS PA & Associates. We noticed immediate improvement in all areas of claims and accounts receivable.
The result of TDCP’s partnership with us has been fantastic and continues to be exceptional. Our processing time of dental claim was reduced to 3 weeks or less. Our older claims were completely cleaned up. Our monthly collection goal has shown monthly increased since our partnership began. Our team members have also learned to read the history of account receivables. TDCP is a team player and when we need help they join in to support our cause. We highly recommend their service. They are very experienced and have a wealth of knowledge in interfacing with Insurance companies. You are missing an outstanding professional service if they aren’t working with you. Trust me, TDCP has opened my eyes on new ways of handling accounts and claims. Thank you so very much for your services.